Authentication, built for collectors.
Every bottle ships to Olfex first. We verify authenticity, condition, and fill level before it reaches the buyer.
- Seller ships to Olfex → Olfex verifies → Buyer receives authenticated item
- Multi-point inspection + listing match
- Buyer protection if anything is off
The Olfex Standard
We don't rely on seller claims alone. Every bottle that sells through Olfex is received by us, inspected against the listing, and verified for authenticity signals, condition, and fill level before we ship it to the buyer. One consistent standard so buyers can trust what they see, and sellers are held to the same bar.
What "Authenticated" means on Olfex
- Listing matches the item received
- Condition and presentation meet stated standards
- Fill level verified against our categories
- Authenticity signals pass our checklist
How Authentication Works
Seller verification
Seller account and listing meet our standards before the item is listed.
Listing created with photo standards
Listings use required photos and fill-level category so buyers know what to expect.
Buyer purchases (payment held)
Buyer pays; funds are held securely until the item passes verification.
Seller ships to Olfex
Seller ships the bottle to our facility using the provided label.
Inbound inspection (leak/atomizer/packaging)
We check for leaks, atomizer function, and that packaging matches the listing.
Authenticity verification (batch code + presentation checks)
Batch code, label alignment, fonts, and presentation are checked against known signals.
Fill level verification (category match)
Fill level is verified to match the listed category (e.g. 95–100%, 90–95%).
Repack + ship to buyer (payout released)
Item is repacked and shipped to the buyer; seller payout is released.
Typical processing: 1–3 business days after arrival.
What We Check
- Label alignment and typography consistency with authentic references
- Sprayer/atomizer function and cap fit
- Glass quality and weight cues
- No signs of refill or tampering at cap or nozzle
- Condition of bottle (scratches, chips) noted
- Batch code present and legible
- Format and placement consistent with brand norms
- No obvious mismatches vs. packaging batch
- Country of manufacture / origin markings where applicable
- Visible fill level matched to listed category
- No significant oxidation or color change vs. expected
- Spray mechanism tested
- Leak check on arrival
- Box condition and consistency with listing
- Insert materials (booklet, card) where expected
- Cellophane / seal cues where applicable
- Any extras (sample, pouch) match listing
Note: We do not perform lab-grade chemical testing of the liquid. Our checks are designed to catch counterfeits and misrepresentation using observable signals.
If Something Fails
Fail Authentication
Order is canceled and buyer is refunded. The item is returned to the seller or handled per policy if needed.
Mismatch or misrepresentation
If fill level or condition doesn't match the listing, the buyer can accept an adjusted price or cancel.
Repeat offenders
Accounts may be suspended for repeated misrepresentation or suspected counterfeit activity.
Buyer Protection
When you buy through Olfex, your payment is held until the item passes our verification. If it doesn't, you're covered.
- Payment held until verification passes
- Full refund if authentication fails
- Dispute window after delivery
Questions? Email olfex.team@gmail.com
FAQ
Authentication on every sale.
Buy and sell with verification built in.